Workforce Management Planning Analyst (Verint Impact 360) BKK - Melbourne, Melbourne, Australia, 3000

Australian Dollar . AUD -

The Role:
You'll be responsible for the day to day activities of the Workforce Management team. This includes a variety of planning and scheduling activities, making appropriate staffing decisions. Performing deep dive analysis and recommending actions to meet SLAs and KPIs in order to improve operations and customer..... click apply for full job details